What we do
Ten services across three disciplines. Most engagements touch more than one, because most problems do.
Pick the one that sounds like your problem. Most engagements end up touching more than one.
The management consulting side, without the PowerPoint.
Operational audits. Growth bottleneck analysis. Capacity planning. Business model design. Fractional COO support. Project execution oversight.
Finding where work gets stuck, then removing the bottlenecks. We map workflows, eliminate manual handoffs, document critical processes, and build systems that scale beyond a single employee.
Software written for how your organization actually works.
Custom software, workflows and integrations designed around how your organization actually operates. Built, monitored, documented and maintainable.
AI workflow implementation. Internal knowledge systems. Document automation. Assistants for support and operations. Custom copilots. Human-in-the-loop workflows where the stakes need a person.
Customer journey mapping. Membership experiences. User onboarding. Retention. Subscription lifecycle management.
Websites, memberships, subscriptions, payments, hosting, authentication, deployment and compliance. The technical foundation that keeps the business running.
The parts nobody thinks about until something breaks.
CRM, accounting and payment platform integration. API design. Data synchronization. Eliminating duplicate data entry.
Metrics that drive decisions, not dashboards that collect dust. Reporting, experimentation and measurement systems that separate what is working from what is noise.
Access control. Backups. Disaster recovery. Audit trails. Operational risk reviews.
04
The part most consultants skip.
An engagement that leaves the client dependent on the consultant has not finished. SOPs, knowledge bases, staff training, video walkthroughs, technical documentation and a transition plan are part of the work, not an upsell after it.
You should be able to run, change and hand over everything we build without calling us. If you cannot, we have not delivered it.
Six things an engagement should move. If none of them changed, it did not work — and that is the standard we would rather be held to than a list of deliverables.
Not sure which of these you need? That is usually the first thing worth working out together.
hello@mcpeerigan.com